Delivery time varies by shipping method:

• Standard shipping: 3-7 business days

• International shipping: 7-21 business days (depending on the country)

Once your order is confirmed, your tracking number will be included in the email. If your package hasn’t arrived within the estimated delivery time, please contact me on instagram @douienfriends or email me at doodoodouie@gmail.com :)

We want you to be completely satisfied with your purchase! If you’re not happy with your order, we offer refunds and exchanges within 14 days of receiving your item. The item must be unused, in its original packaging, accompanied by proof of purchase and sent back to it’s original address.

We aim to respond to all inquiries within 24 hours during business days. If you don’t hear from me within this timeframe, please feel free to follow up by sending another email or message on instagram.